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Shipping, returns, sizing and the answers to everything else.

Shipping

Returns & exchanges

Size guide

Gustroad shoes run true to size with a wide toe box. If you're between sizes or have wide feet, size up. Knit styles stretch slightly with wear.

US (men)4.5566.57.588.59.51010.5111212.5
EU36373839404142434445464748

How to measure: stand on a piece of paper, mark heel and longest toe, measure the distance in cm, add 0.5 cm and match to the EU size above.

FAQ

With normal use expect 400–500 miles from runners and several seasons from hiking styles. The rubber outsoles are the same spec used by major brands.

It depends on the style - each product page lists the exact materials. Most of our running and casual styles use engineered knit uppers; hiking styles use split leather or microfiber.

Not yet - we are US-only while we set up regional warehouses. Join the newsletter to hear when your country opens.

PayPal (credit and debit cards through PayPal too). Every payment is protected by buyer protection.

Yes, within 12 hours of ordering and before it ships. Email us with your order number.

Contact

Email support@gustroad.com — we reply within one business day, usually faster.